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Frequently Asked Questions

 

Do you offer customization of products?

Currently we do not offer custom sizes or personalization of products.  We working to make both available, and we'll let you know as soon as they are.

How do I know what size bed my pet needs?

The easiest way to decide is to measure your pet's current bed and buy whatever is closest in size.  

Have a new dog and don't know how big they'll get? Do some research to find what's standard for your dog's breed, and then buy according to what you find.  When in doubt, buy one size larger.  Just like with human beds, it never hurts to have a little extra room.

Still can't decide?  Feel free to send us a message and we'll help you determine what size is best.

My dog is really big and won't fit in the bed dimensions listed. Do you make XL and XXL beds?

Currently we're working on larger bed sizes, and the shipping logistics that come along with them.  For those of you that have larger dogs, feel free to get in touch and we'll be happy to work with you to come up with a solution that works for your dog.

I typically use my dog's leash to tie her up while I'm hanging out at the park. Can I do this with your leather leads?

In short, we don't recommend it.  Our leather leads are designed for dogs who have learned to obediently walk near their owner.  While the leather is tough and durable, the snap closure is not designed to keep a strong dog from pulling, and we do not accept responsibility for any mishaps caused by misuse of our leads. Our leads are designed for general dog-walking and aren't recommended to be used for tying up dogs.

Do you ship internationally?

At the moment we only offer shipping within the US, but we're working to make our products available to our international friends.

My pet is obsessed with her new bed.  How can I send you a picture?

That's great!  Post your pictures to Instagram and tag us (@brickerandbark) and we'll repost our favorites!