Frequently Asked Questions

 

Do you offer customization?

Currently we do not offer custom sizes or personalization of products.  We working to make both available, and we'll let you know as soon as they are.


How do I know what size bed my pet needs?

The easiest way to decide is to measure your pet's current bed and buy whatever is closest in size. 

Have a new dog and don't know how big they'll get? Do some research to find what's standard for your dog's breed, and then buy according to what you find.  When in doubt, buy one size larger.  Just like with human beds, it never hurts to have a little extra room.


My dog is really big and won't fit in the bed dimensions listed. Do you make XL and XXL beds?

Currently we're working on larger bed sizes and the shipping logistics that come along with them.  For those of you that have larger dogs, feel free to get in touch and we'll be happy to work with you to come up with a solution that works for your dog.


Are the cushions washable?

Both our waterproof canvas and faux leather fabric options are moisture and dirt resistant, and a simple damp cloth should be sufficient to clean the cushion in most cases.  In more dire circumstances the canvas cushion covers can be soaked in water and hand washed to remove dirt, but the faux leather cushion shouldn't be soaked or machine washed.


Do you ship internationally?

At the moment we only offer shipping within the US, but we're working to make our products available to our international friends.  Follow us on Instagram to stay up to date on all new products and Bricker & Bark news.


My pet is obsessed with her new bed.  How can I send you a picture?

That's great!  Post your pictures to Instagram and tag us (@brickerandbark) and we'll repost our favorites!